Jibu is an AI business receptionist built for SMEs and enterprises across Kenya. It replies to customer enquiries on WhatsApp in Swahili and English, captures structured leads, books appointments, shares price lists and catalogues, and hands complex requests to your team.
Jibu is not just a chatbot. It sits between your customers and your team, and makes sure every enquiry ends up somewhere useful.
Customer messages
On your business WhatsApp, any time.
Jibu understands
Swahili, English or a mix of both.
Jibu responds
From your prices, hours and FAQs.
Lead or booking captured
Name, number, request, place, time.
Staff handoff, when needed
With the full conversation attached.
Your business gets the opportunity
Instead of a missed message.
A customer texts your business number at 9 PM asking about prices, availability or location, in English, Swahili or both.
"Habari, nataka kujua bei ya haircut na beard trim."
Jibu checks the question against your business knowledge (prices, hours, services) and replies straight away.
"Habari! Haircut na beard trim ni KES 1,500. Tunafungua 8 AM kesho. Ungependa kuweka booking?"
The customer confirms a slot and their name. Jibu records the details as a structured lead, not a lost chat.
✓ BOOKING RECORDED
Name: Otieno O.
Slot: Tomorrow 10:00 AM
For custom quotes or special requests, Jibu alerts your team with the full conversation history.
Staff alert: custom quotation request
Your customers are texting while they shop, commute and plan.
Nairobi
Swahili, English and everyday Sheng. It replies in the language the customer uses.
Late evenings, weekends, or while you're busy with a client in front of you.
Name, phone, request, location and timing, captured as a structured lead or booking.
Complex or high-value requests go to a person, with the whole conversation attached.
Priced in shillings and designed for how Kenyan businesses already sell: on WhatsApp.
We handle the WhatsApp integration and training, then keep supporting and updating it.
Pick a scenario, or type your own question into the phone, in Swahili, English or Sheng.
Choose a scenario
Sample Business
online · answered by Jibu
Example conversations for a sample business. These replies are pre-written and not connected to a live Jibu account. Your Jibu is trained on your own services, prices, hours and policies.
Jibu handles the everyday questions so your team can focus on the conversations that need a human, and arrive at them fully briefed.
Custom or bulk quotations, special requests, complaints, questions it hasn't been taught, or when the customer simply asks for a person.
Jibu lets them know a team member is stepping in, so they're never left guessing.
An immediate alert with the customer's details and the full conversation history. No "please repeat your question".
Staff alert
Handoff requested by Jibu
Conversation history
Nahitaji quotation ya 100 bags za cement, delivery Nakuru.
Asante! Bulk orders zinapata bei maalum. Nimepeleka ombi lako kwa sales team, watakupigia hivi karibuni.
Illustration of the information your team receives.
Jibu answers from what you give it, not from guesswork. During setup we build its knowledge from your own information.
What you offer and who it's for
Your price list, packages and rates
Days, times and holidays
The questions you answer every day
Deposits, cancellations, returns
Products, menus and PDFs to share
Slots, lead times, who handles what
Price list, operating hours, business FAQs and anything else above.
Knowledge training, handoff rules and testing. Usually 24 to 48 hours.
Connected to your business WhatsApp and answering customers.
New prices or services? We keep Jibu up to date as your business changes.
Edit the message or pick an example, and watch the details get picked out and filed.
What Jibu picked out
This demo runs in your browser to illustrate the idea. Captured details are shown here instead of being lost in a chat thread.
Pick a sector to see the WhatsApp enquiries Jibu handles for it.
Featured
Explore more sectors
Jibu works through WhatsApp, so it's available to businesses in every county, from city offices and coastal hospitality to agribusiness in the Rift Valley and trading towns in the west.
One plan. A one-time setup, then a simple monthly fee.
Jibu for your business
Full AI receptionist configuration, knowledge setup and WhatsApp integration.
KES 18,000
One-time setup
Launch pricing
KES 4,500 KES 6,500
Per month · launch price for early clients
Standard monthly fee is KES 6,500. High-volume businesses: ask for a custom quote.
Included
Optional add-ons to grow your business's digital presence.
A polished, mobile-friendly site with your services, contact details and WhatsApp integration.
From KES 20,000
Setup and optimisation so customers find your hours and location on Google.
From KES 7,000
A flow for appointments, reservations, property viewings or customer requests.
From KES 7,500
Product catalogue and enquiry setup for businesses selling through WhatsApp.
From KES 4,500
Follow-up workflows for customers who showed interest but haven't taken the next step.
From KES 4,000 / month
Complex setup? Ask for a custom quote.
Jibu understands natural Kenyan Swahili, English and conversational mixing (Sheng). It responds in whichever language the customer uses.
Jibu politely lets the customer know that a team member is stepping in, and sends an immediate alert to your staff with the full conversation history.
Your price list, operating hours and business FAQs. It also helps to share your services, policies, catalogue and booking rules, so Jibu can answer accurately.
Once you provide your price list, operating hours and business FAQs, full configuration and testing usually takes 24 to 48 hours.
The Jibu Business Receptionist package: the AI WhatsApp receptionist, English and Swahili support, lead and booking capture, staff handoff notifications, and ongoing technical support and system updates. The standard fee is KES 6,500/month, with a launch price of KES 4,500/month for early clients. Setup is a one-time KES 18,000. Businesses with very high message volumes can ask for a custom quote.
Yes. Jibu is built for businesses across Kenya, including Mombasa, Kisumu, Nakuru, Eldoret, Thika, Machakos, Nyeri, Naivasha, Kisii, Kitale, Kericho and beyond.
No. Jibu works on WhatsApp. If you'd like a website as well, it's available as an add-on.
The fastest way to reach us is WhatsApp, naturally. You can also email us or follow along on social media.
Full setup for KES 18,000, then KES 4,500/month at our launch price (standard KES 6,500). Tell us about your business and we'll get Jibu answering your customers.
Prefer email? hello@jibu.co.ke
Photo: Nairobi CBD
